I cannot locate my account and do not know my username

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If you are not able to locate your account after entering your username, please make sure that you are entering your username correctly, and check to see if you are using any repeated characters unnecessarily, and do not include the @ symbol when entering your username.
If you think your username was changed as a result of your account being compromised, please check if you have received an email about any account information changes from us , and then contact us at support@pxidatx.com